Entrata’s ‘SiteTablet’: Features and Best Practices for Leasing Professionals
SiteTablet is an iPad and Android enabled tablet app that is fully integrated with Entrata’s property management software.
You will find the full SiteTablet Administrator’s Guide on the Entrata website. I recommend downloading the PDF and saving it for your reference.
SiteTablet has great native features and can be customized to the individual needs of leasing professionals in the multi-family industry. It is intended for a user experience that is shared between the prospective tenant and the leasing agent. Intuitive navigation and smart design reflect this key feature.
Leasing consultants and other staff members can use SiteTablet to access important resources, images, floor plans and property maps, just as easily on a tour of the grounds as they are in the office.
SiteTablet allows prospective residents to:
- create a guest card
- start an application
- pay booking fees
- select your preferred unit from a list of available floor plans
- upload the necessary documentation to your accounts
and lately…
- sign your lease!
The app works on the tablet differently than how Entrata works on a desktop computer. However, important information and schedules are synced between the Entrata dashboard and SiteTablet right out of the box.
All the familiar tasks exist on both the computer and the tablet. The property manager or leasing consultant can view availability, enter a work order, send mass emails, set up the Resident Portal, and more.
SiteTablet also acts as a kiosk, where residents can access community information and perform tasks such as signing packages and requesting maintenance. The SiteTablet can be quickly converted to “Kiosk Mode” for features that residents can use on their own while restricting access to Entrata for more than the specified services.
Their app is worth checking out if you haven’t already. It’s a wealth of information and, with practice, can become an invaluable tool for everyday use – particularly for floating lease consultants who visit multiple properties a week.
In fact, SiteTablet has all the potential to be the float’s best friend. Because it houses all of the community information, the leasing process is easy, even for someone who has never been to the property before.
The necessary facts are made accessible and provable at the touch of a finger. Floaters can forget about digging through binders and “cheat sheets” for current and future availability, pricing, lease requirements, and answers to common questions about utilities, square footage, and lease violation penalties.
SiteTablet can bring an apartment community to life for a prospective resident and keep the manager, leasing consultant or floater ready at all times.
Why not take a photo of the pool taken in the middle of summer to evoke a sun-soaked afternoon with the family? Or show a service that was overlooked on the tour? Prospects can even walk into a virtual apartment and decorate the floor plan with scalable furniture.
If the administration does not use SiteTablet but does it has an app-enabled iPad, Floaters would do well to explore it and see how it might be useful to him or her.
Good luck!