Customer service for skate parks

How do you please a group of teenagers in a Skateboard Park? Maybe you need to consider a little more customer service. Now obviously kids on skateboards have a chip on their shoulder and trying to threaten them that you’re going to kick them out of the park won’t work, after all they’ve probably been kicked out of every mall in town, more than once. .

As a kid, on a skateboard I was once chased by a Hughes 500 helicopter when I tried to escape targeted pursuit, after getting rid of a security guard and a black and white, who came to their aid? Imagine if I had been caught; $500 per hour Jet A fuel bill my parents would have received? They would have taken away my privileges for months and punished me.

It goes without saying that customer service at a skateboard park starts with true customer service and not threats. When dealing with skaters in skate parks, you must understand that they want to be treated as adults. Therefore, it is necessary to speak to them as such and explain their situation and need for safety and their responsibility to follow the rules.

Meanwhile, customer service understands your needs and takes your questions and comments seriously. I can tell you after working with our city’s Parks and Recreation Department. That once a customer service program has been implemented; Skaters not only enjoyed the park more, but we received great reviews from their parents. Please consider all this in 2006.