The importance of the client consultation process in home massage courses
The importance of the client consultation process should be evident in any home massage study course you evaluate. When working as a holistic therapist it is very important to consult with the client before performing a treatment.
If this is your first visit, you will need to make a consultation with the client. A client consultation helps you determine why the client has come to see you. Helps you assess any health problems you may have, whether emotional or physical. This will help you formulate a treatment plan to help elevate the client’s symptoms.
Customer inquiry information should include:-
- Personal details
- Medical history
- contraindications
- lifestyle clients
- treatment record
When consulting a client, we look for contraindications to treatment. Contraindications are health conditions that the client may have, so you should exercise caution or possibly avoid working on an area of the body. In more extreme cases, you may need to avoid treatment altogether.
It is important to inform the customer of this, for example. “I’m just going to go over a consultation form with you. The reason we’re asking these questions is to determine if it’s safe to continue treatment. We’re looking for health conditions.” That means we may need to modify treatment or need to get permission from a doctor before we can continue.”
It is important that you check with your insurance company to determine which contraindications they require you to check, the list of contraindications may be different for each insurer. If you do not check your list of contraindications, you may not be covered in the event a customer files a claim against you.
Make sure that both you and the client sign the consultation form to indicate that it is a true statement of the client’s health.
If the customer is a regular, ask them to check the inquiry form they filled out and let you know of any changes. Once you have determined that it is safe to continue treatment, take the client to the treatment area and perform the treatment. After the treatment, you should evaluate the treatment, take notes of any observations you have made during the treatment, and give the client advice for aftercare.
When evaluating treatment:
- Ask the client if they enjoyed the treatment, if not why not.
- Ask them what they liked best and take notes, can you modify their next treatment and do more of what they liked best?
- Was there something you didn’t like? If there is, can you modify the next treatment and miss out on what they didn’t like?
- Was the pressure okay? Again, does this allow you to modify your next treatment to meet your client’s needs?
- Write your response on the follow-up form, along with any problem areas you found while doing the treatment. It is important to write this information down as it is your record of the treatment and you can use this information in the unlikely event that a claim is made against you. just be prepared.
Consultations with clients are a very important part of being a professional holistic therapist. They protect both the client and you. They ensure that you do not perform treatment on a client that may be detrimental to their well-being and, in the unlikely event that a client files an insurance claim against you, demonstrate that you have taken all steps required of you and display the information that the client gave him, and it was this information that he used to decide to continue with the treatment.